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Technical Success Manager:
Are you a rare bird? If so, we’ve got a place for you to nest.
When you’re on an integration call with our customers, you’re just as at ease talking about APIs and interfaces as you are about your favorite restaurant or which team has made the playoffs. Your ideal day is a mix of highly analytical activities and creative problem solving, with some fun work banter thrown in to keep you on your toes. And, you will need to be on your toes as healthfinch’s Technical Success Manager, because both your colleagues and your clients are quick-witted and deeply knowledgeable about healthcare IT. It is the rare bird that operates capably as both a technical and emotional guide for customers as they integrate new applications into the data “lifeblood” of their organization – the Electronic Medical Record. But we know you’re out there, flying about, trying to find the perfect place to land or spread your wings or…alright, alright, enough with the bird metaphors. In all seriousness, healthfinch’s team of dedicated, fun, and smart professionals are looking to hire you as our Technical Success Manager if you have the following experience and qualities. If so, apply today…opportunities to work for such a cool company are rare, indeed.
Attributes: Go-getter, innovator, creator, imaginator (we just made that up) Positive, fun-loving, hopeful Punctual, deadline-driven, success-driven, tenacious Helpful, kind, collaborative Responsible, accountable, mindful
Bring it: Deep knowledge of EMRs, like Epic, Cerner, Allscripts, athena, etc. Understanding of the IT needs of the ambulatory environment Familiarity with interfaces, standards, APIs, integrations and product management frameworks Project management chops and super communication skills SQL and at least one RDBMS and working knowledge of one or more programming languages Technical writing and documentation prowess.
This scratches the surface, but if it sounds like you, then let’s talk. Contact our VP of Customer Success, Beth, with a really good cover letter and resume!