Refill Request Metrics: What You Should Be Measuring

Forward-thinking healthcare organizations are constantly looking for ways to be more efficient, create capacity, and improve the overall delivery of care. One area of focus that can have a significant impact on...

Safety Review: Fluoroquinolone

Fluoroquinolones have been enormously popular and successful antibiotics, thanks to their broad antimicrobial spectra, convenient dosing and tissue penetration. The most recent CDC data reported nearly 30 million...

3 Reasons You’re Still Receiving Faxed Refill Requests & How You Can Reduce Them

Healthcare providers often tell us they receive a lot of refill requests via fax even though they’re using an e-Prescribing solution such as Surescripts. This is not only frustrating to the provider, but can impact...

Charlie by the Numbers: 2018

Charlie and the healthfinch team have had a very busy year and are excited to share the impact we've had on the healthcare community. The data presented below is across all healthfinch customers, combined throughout...

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Overcoming Provider Objections to Delegating Refill Requests

If you’re at all familiar with healthfinch, you know that our mission is to reduce provider burnout by taking work off their plates and delegating as much as possible. This requires two key elements: standardized...

Risks of Not Delegating Refill Requests

Delegating routine, repetitive clinical tasks like refill requests is a highly efficient solution to improving provider and patient happiness and increasing the consistency in care across a healthcare organization....

Another Trip to the Hospital

It’s another trip to the hospital – the fourth time in the last eight months. Just four days ago my family member was seemingly okay. He was tired and feeling a bit dizzy, but when you are an 82-year-old diabetic...

Charlie, by the Numbers

Minutes add up to hours. And dollars.

Charlie is live in Allscripts, athenahealth, and Epic health systems across the country. And he's hard at work. Check out the highlights from March!

Physician burnout. Yep, it's still a thing.

Physician Burnout & Busywork. More of a "thing" than ever.

In 2011, our co-founders Jonathan Baran and Lyle Berkowitz, MD started knocking on health system doors, talking about the pervasiveness of physician burnout...

Now, it's personal. I just got my refill super fast!

Group Health Cooperative of South Central Wisconsin's Super Speedy Service

For healthfinch for the last two years, I've created case studies, infographics, and blogs about the benefits to health systems and patients...