The healthfinch Blog

Most everyone would agree 2020 was a year unlike any other. As the COVID-19 pandemic raged across the world, we turned to the heroic healthcare workers who were facing this head on. Thank you to all who have, and...

Having the right plans in place heading into a technology implementation ensures you are wisely spending and appropriately allocating your time, money, and effort. It helps you reach go-live quicker and see ROI...

Over the years, our team at healthfinch has seen the good, the bad and the ugly of prescription renewal metrics. Our goal is to get everyone to great metrics through the delegation and simplification of renewal...

Many organizations who delegate prescription renewal requests are moving to centralized workflows — where a dedicated team processes requests for several providers or clinics. Though we work with all health systems,...

Prescription renewal turnaround is the measurement of time between when a prescription renewal request is received by a clinic and when it is returned to the pharmacy to be filled. The industry average for...

Developing thorough, effective prescription renewal protocols so you can delegate the task to non-providers requires input from multiple people. Be careful when assembling your protocol committee though — enlist too...

Prescription renewal requests don’t come in at a steady stream - volume ebbs and flows throughout the week and day. Understanding these patterns can help you optimize your staffing and prepare for times of higher...

Protocols help maintain consistency and improve efficiency and outcomes - especially when they are well-designed, properly maintained, and regularly followed. However, if protocols are not integrated directly into...

It’s no surprise that health systems have turned to digital technology to better manage healthcare delivery during the COVID-19 outbreak. Now that we’re a couple of months into the pandemic, however, health systems...

As the world focuses on solving the COVID-19 pandemic, patient care must still continue to the best extent it can. While virtual visits are a great solution to today’s needs and can still be valuable in many...