Patient Visits as Business Meetings? Maybe.

Treat appointments like business meetings? (Don't worry I'm not advocating treating patient like products! Read on...)

Today, our leadership team had a conversation about running effective meetings. Although we had...

This Is My Love Note to a Doctor

When it comes to healthcare IT, business is personal

It's 8:13AM Wednesday morning and as I fire up my laptop in the healthfinch World Headquarters, my phone rings. No "call screening" necessary with this one, it's...

Let's Keep the Conversation Going!

Competing viewpoints wanted!

It's been an exciting ten days for the healthfinch team. We closed our Series A financing round, thanks to the incredible work of our leadership team, and are fast and furiously on our...

Transforming Care Requires Alignment Between Tech & People

Proactive Care Takes Effort, But the Payoff is Worth It

Transitioning care delivery from a reactive to proactive model is a multi-step process. First, and most importantly, healthcare leaders must acknowledge an...

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The Perfect Healthcare Storm Enables New Ideas to Hatch

While change can be painful, it usually gives rise to incredible opportunities

The US healthcare system is poised for the perfect storm. Healthcare costs are spiraling. Patient populations are continuing to grow as...

Butter knives and healthcare delivery – yes, there’s a connection!

Better Butter Solutions

My colleague, VP of Sales-Midwest Debbie Laughlin, and I recently wrapped up a meal at a restaurant in the Nashville airport on the heels of MGMA’s 2015 Annual Conference. We were ravenously...

Want to make your patients happier? Provide more efficient, personal service with less waiting

Improved workflows benefit patients and clinical staff

At healthfinch we are very focused on finding ways to keep doctors and their staff happy. We’ve found that when practices automate, delegate, and simplify...

Don't Let Patients Fall Through the Cracks

Pre-Visit Planning Activities Make Practices and Patients More Proactive

  • “Lose weight.”
  • “Reduce your salt intake.”
  • “Take your medications.”
  • “Exercise.”
  • “Test your cholesterol levels.”

In a perfect world, patients...

To Improve the Patient/Provider Experience, Start Before the Visit

Pre-visit planning will help you shift from reactive to proactive care

Imagine a medical office with physicians who spend most of their time practicing medicine, rather than tending to administrative tasks. In this...

Are ICD-10 preparations leaving you a little Z73.0?

We suggest a little W61.9 – that is, contact with other birds, like Charlie

The conversion to ICD-10 is an overwhelming task that may be putting you in a state of physical and emotional exhaustion. Between now and...