Refill Request Metrics: What You Should Be Measuring

Forward-thinking healthcare organizations are constantly looking for ways to be more efficient, create capacity, and improve the overall delivery of care. One area of focus that can have a significant impact on...

Safety Review: Fluoroquinolone

Fluoroquinolones have been enormously popular and successful antibiotics, thanks to their broad antimicrobial spectra, convenient dosing and tissue penetration. The most recent CDC data reported nearly 30 million...

3 Reasons You’re Still Receiving Faxed Refill Requests & How You Can Reduce Them

Healthcare providers often tell us they receive a lot of refill requests via fax even though they’re using an e-Prescribing solution such as Surescripts. This is not only frustrating to the provider, but can impact...

Overcoming Provider Objections to Delegating Refill Requests

If you’re at all familiar with healthfinch, you know that our mission is to reduce provider burnout by taking work off their plates and delegating as much as possible. This requires two key elements: standardized...

Request a demo of Charlie

Document, Document, Document!

Good documentation on prescription refills can help protect providers

Prescription drug abuse has reached an epidemic level, as evidenced by these statistics:

AMA STEPS Forward to Address Provider Burnout

New program is a step in the right direction!

Provider burnout: a long-term stress reaction characterized by depersonalization, including cynical or negative attitudes toward patients, emotional exhaustion, a feeling...

Clinical Integration: A Q&A with healthfinch COO, Sanaz Cordes, MD

"As healthcare evolves, we will see more and more clinical integration."

Clinical integration is a fairly ambiguous term that we generally assume means coordinating across departments to provide the highest quality...

A Nod to Nature: Bring balance to healthcare ecosystem

When naming our company in 2010, we looked to nature for inspiration. What word or words might best illustrate the principles of evolution and adaptability? What might represent our commitment to improving the...