5 Big Benefits of Centralizing Prescription Renewal Requests

Many organizations who delegate prescription renewal requests are moving to centralized workflows — where a dedicated team processes requests for several providers or clinics. Though we work with all health systems,...

Pitfalls of Long Prescription Renewal Turnaround Times

Prescription renewal turnaround is the measurement of time between when a prescription renewal request is received by a clinic and when it is returned to the pharmacy to be filled. The industry average for...

Tracking Renewal Request Volumes to Optimize Staffing

Prescription renewal requests don’t come in at a steady stream - volume ebbs and flows throughout the week and day. Understanding these patterns can help you optimize your staffing and prepare for times of higher...

5 Mistakes That Will Jeopardize Your Centralized Team’s Productivity

Many health systems choose to centralize certain clinical tasks so the care team can focus more on patients or other top-of-license activities. A centralized workflow is a great way to increase organizational...

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Piloting a Centralized Prescription Renewal Workflow

Many organizations are turning towards a delegation model in which some of their providers’ more routine tasks are processed by a centralized team rather than in the clinic. Doing so offers the best opportunity for...

Supporting Team-Based Care with Prescription Renewal Technology

Healthcare organizations have started adopting a team-based approach to patient care, in which two or more healthcare professionals work collaboratively to accomplish shared goals and high-quality care. With this...

Is Remote Staffing Right for your Prescription Renewal Center?

At healthfinch, we’re no stranger to the remote lifestyle. While we have a small office in our hometown of Madison, WI, we’re a remote first company and allow our employees to work from anywhere within the US. And...

Overcoming Provider Objections to Delegating Refill Requests

If you’re at all familiar with healthfinch, you know that our mission is to reduce provider burnout by taking work off their plates and delegating as much as possible. This requires two key elements: standardized...

Risks of Not Delegating Refill Requests

Delegating routine, repetitive clinical tasks like refill requests is a highly efficient solution to improving provider and patient happiness and increasing the consistency in care across a healthcare organization....

Physician burnout. Yep, it's still a thing.

Physician Burnout & Busywork. More of a "thing" than ever.

 

In 2011, our co-founders Jonathan Baran and Lyle Berkowitz, MD started knocking on health system doors, talking about the pervasiveness of physician...