Supporting Team-Based Care with Prescription Renewal Technology

Healthcare organizations have started adopting a team-based approach to patient care, in which two or more healthcare professionals work collaboratively to accomplish shared goals and high-quality care. With this...

Is Remote Staffing Right for your Prescription Renewal Center?

At healthfinch, we’re no stranger to the remote lifestyle. While we have a small office in our hometown of Madison, WI, we’re a remote first company and allow our employees to work from anywhere within the US. And...

Overcoming Provider Objections to Delegating Refill Requests

If you’re at all familiar with healthfinch, you know that our mission is to reduce provider burnout by taking work off their plates and delegating as much as possible. This requires two key elements: standardized...

Risks of Not Delegating Refill Requests

Delegating routine, repetitive clinical tasks like refill requests is a highly efficient solution to improving provider and patient happiness and increasing the consistency in care across a healthcare organization....

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Physician burnout. Yep, it's still a thing.

Physician Burnout & Busywork. More of a "thing" than ever.

In 2011, our co-founders Jonathan Baran and Lyle Berkowitz, MD started knocking on health system doors, talking about the pervasiveness of physician burnout...

Want to make your patients happier? Provide more efficient, personal service with less waiting

Improved workflows benefit patients and clinical staff

At healthfinch we are very focused on finding ways to keep doctors and their staff happy. We’ve found that when practices automate, delegate, and simplify...

Are ICD-10 preparations leaving you a little Z73.0?

We suggest a little W61.9 – that is, contact with other birds, like Charlie

The conversion to ICD-10 is an overwhelming task that may be putting you in a state of physical and emotional exhaustion. Between now and...

Smart Staffing Can Mean Happier Doctors, Profitable Practices

Use your resources wisely says new report

Declining reimbursements have forced some physician practices to tighten their belts and trim staff in order to remain financially solvent. This reality isn’t good for...

How does a 21.7 hour work day sound to you?

Doctors are overburdened. So why aren’t they delegating more patient care?

Here’s a startling fact from a Duke University study: primary care physicians would need to work 21.7 hours per day to provide all the...

Supercharge Your Delegation Model

You've got a talented team. All they need is a "Charlie" to help them thrive!

Do a Google search of "team based care and delegation" and you'll find journal articles going back to 1995. The idea of resource and task...