OSF Healthcare was looking to improve the efficiency of its medical team by removing routine work via centralization and delegation. Read about how Charlie enabled OSF to become more efficient and consistent with their refill workflows.
Learn how Charlie has helped clinical pharmacists at QueensCare Health Centers become more efficient and consistent in the way they process prescription refill requests.
EMR: Allscripts TouchWorks®
Learn how the call center at St. Joseph Heritage Healthcare was able to extend their medication processing services to more providers and specialties without requiring additional FTEs.
Prescription refill volume was increasing and inconsistencies in prescribing patterns had created liability. Learn how Valley Medical Group applied consistent protocols, created capacity for their medical assistants and enabled their staff to work top of license.
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