Charlie is working in health systems across the country

Read the success stories.


Increasing Centralized Capacity for Prescription Renewal Requests

EMR: athenaClinicals

Discover how Martin's Point Health Care implemented Charlie to increase the capacity of its centralized prescription renewal workflow and improve efficiency.

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Standardized Workflows and Refill Protocols Leads to Greater Efficiency for Clinical Pharmacists

EMR: Epic

Learn how Charlie has helped clinical pharmacists at QueensCare Health Centers become more efficient and consistent in the way they process prescription refill requests.


Automation and Delegation of Medication Refill Processing Creates Capacity for a Patient-Centered Medical Home

EMR: athenaClinicals

Prescription refill volume was increasing and inconsistencies in prescribing patterns had created liability. Learn how Valley Medical Group applied consistent protocols, created capacity, and enabled staff to work top of license.


Reducing Physician “Pajama Time” & Closing Gaps in Care Through Medication Refill Technology

EMR: Allscripts TouchWorks®

Learn how the call center at St. Joseph Heritage Healthcare was able to extend their medication processing services to more providers and specialties without requiring additional FTEs.

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