healthfinch’s Prescription Renewal Delegation Solution Recognized as Allscripts October App of the Month
For the second year in a row, healthfinch’s prescription renewal delegation engine, Charlie, has been recognized as the Allscripts App of the Month. It is the most trusted, most used solution of its kind, and is relied on by thousands of clinicians across the country.
Charlie integrates with Allscripts TouchWorks® EHR to streamline prescription renewal workflows, saving health systems significant time and costs. Its unique combination of technology, protocol content and optimization services enable safe delegation of prescription renewals from providers to staff. This can help reduce provider burnout caused by excessive or off-hours administrative work.
Each renewal request that’s received is cross-referenced with the appropriate evidence-based medication protocol, which allows staff to instantly know if a request is safe to renew or needs additional review or follow up. As a result, health systems also see improved quality metrics and higher compliance when using Charlie.
St. Joseph Heritage Healthcare, a health system that has integrated Charlie within its TouchWorks® EHR, has seen the impact Charlie has had firsthand. Its centralized renewal team processes the prescription renewal requests for 280 providers across six ministries under Providence St. Joseph Health Care. In addition to supporting so many providers, it has seen a reduction in turnaround time and a significant increase in the closing of care gaps – all of which would be challenging at this scale without Charlie.
To wrap up the month-long recognition, healthfinch will be hosting a webinar on October 29 to highlight the integration and benefits for organizations that use Allscripts TouchWorks® EHR. A special guest appearance by St. Joseph’s Centralized Renewal Team Supervisor, Courtney Powell-Shaw, will enable attendees to hear directly from an organization that has implemented Charlie and ask questions about the team’s experiences.
Register here for the webinar, Tuesday, October 29, 2019 at 1:00pm Eastern/12:00pm Central.
healthfinch is a certified member of the Allscripts Developer Program and can be found on the Allscripts App Store.