Dawn Burke
Author: Dawn Burke | Date Aug 20, 2019 8:09:16 AM

Prominent Health Systems Choose healthfinch's Refill Solution to Integrate with Epic

healthfinch, a healthcare IT company that develops specialized technology to streamline prescription renewal requests, has signed several recent contracts with prominent health systems that use Epic for their electronic medical records (EMR). healthfinch’s solution, the Charlie Practice Automation Platform (Charlie), integrates with Epic and leverages evidence-based medication protocols to enhance the renewal workflow, thereby increasing organizational efficiency, reducing burnout, and improving quality scores.

“We’ve seen tremendous growth with health systems that utilize Epic, as more and more industry focus is put on ways to alleviate provider burnout and do more with less,” says healthfinch’s CMIO, Fritz Hofheinz, MD. “Charlie not only saves providers and staff significant time, but it gives organizations the means to deliver a better, safer patient experience.”

Recent healthfinch contracts include: Geisinger and St. Luke’s University Health Network, both in Pennsylvania, Community Health Network in Indiana, and Norton Medical Group in Kentucky. Total, these health systems represent over 1,000 providers who will now be taking advantage of a simpler and safer prescription renewal process using Charlie.

Randy Hamilton, System Vice President of Operations at Norton Medical Group, states, “We are working on tactics to support our strategies to improve physician well-being. healthfinch’s refill protocols will be one of those tactics. Our staff (MAs, LPNs, and RNs) look forward to working at the top of their license to effectively support our providers.” Norton’s Executive Medical Director of Primary Care, James Jennings, MD, adds, “We’re looking forward to having evidence-based protocols built with minimal to no editing required, not having to maintain them, and knowing that other systems have used Charlie in a variety of ways with success.”

For Epic customers attending Epic’s annual User Group Meeting (UGM), healthfinch will be exhibiting August 27-28 at the Epic campus in Verona, WI.

Adding to the events in Madison during UGM, healthfinch will also host a happy hour for all prospects and customers on Monday, August 26 from 7-9pm at The Wise Restaurant and Bar inside HotelRED. Attendees may RSVP to the healthfinch happy hour here.


Are you with a health system or clinic and interested in learning more about how Charlie can improve your clinical workflows? Request a demo with our team!




Dawn Burke

Written By: Dawn Burke on Aug 20, 2019 8:09:16 AM

Dawn is the Marketing Manager at healthfinch, and is responsible for all aspects of marketing - from online presence and brand management to conferences and content creation.

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