Improves Quality Metrics—
Enhances Patient Safety—
Reduces Turnaround Time—
Increases Staff Efficiency—
Inconsistent refill processes are often seen between departments, providers and other clinical staff. This misalignment creates confusion and inefficient workflows. Additional time is often needed to accomplish tasks, which takes time away from patient care and increases the risk of provider burnout. Challenges also present themselves through:
Charlie’s Refill Management application helps automate the approval process for prescription renewal requests. When a request is received, Charlie reviews the patient chart for relevant data and compares it against over 1,000 protocols to determine whether the renewal request is in protocol, out of protocol, duplicate, erroneous, or other.
Request a Demo Case StudiesIMPROVE STAFF & PATIENT SATISFACTION
SAVE TIME
REDUCE COSTS
AVOID MEDICATION ERRORS
MESSAGE PHYSICIANS ONLY WHEN NECESSARY
Reduce the number of refill requests needing provider review by up to 60%
AUTOMATIC DOCUMENTATION IN THE EMR
After reviewing each request against protocols, a note with appropriate recommendations will appear in the EMR
IDENTIFY CARE GAPS
By applying evidence-based protocols, alerts can be created when gaps in care are identified
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