Charlie's Refill Management...

The problem

Inconsistent refill processes are often seen between departments, providers and other clinical staff. This misalignment creates confusion and inefficient workflows. Additional time is often needed to accomplish tasks, which takes time away from patient care and increases the risk of provider burnout. Challenges also present themselves through:

• Poor utilization of physician and staff time
• Inability to consistently and effectively delegate refill tasks
• Delayed response time to patients
• Higher error rates in medication management