Charlie's Visit Planning...

  • Saves Time
  • Increases Compliance
  • Improves The Patient Experience
  • Enhances Quality Metrics

The problem

Ordering pre-visit labs and other procedures ahead of patient visits can be highly efficient for health systems, providers and patients. However, the process of identifying appropriate tests, scheduling them and following up with patients can be cumbersome. Often, these processes are overlooked or not fully executed, which can lead to inconsistencies across a health system and gaps in care for patients. Negative results may include:

  • Lost physician time from identifying diagnostic and preventative care maintenance procedures
  • Lost nursing time due to manual review of patient charts prior to visits
  • Missed opportunities to identify critical information relevant for an upcoming appointment
  • Inconsistent application of a standard set of protocols across providers
  • Decreased reimbursements for lack of complying with payer and quality requirements

The solution

Charlie’s Visit Planning application (formerly Scout) improves the efficiency of pre-visit planning processes. When an upcoming appointment is scheduled, Charlie scouts the patient’s chart for relevant information, references over 1,000 protocols and provides recommendations to staff for quick execution. Additionally, Charlie presents providers with the most recent and pertinent information during the patient visit, so they can have more meaningful conversations with their patients at the exact point of care.

Request a Demo

Improve quality metrics

IMPROVE QUALITY METRICS

Save time

SAVE TIME

Identify care gaps with Charlie

IDENTIFY CARE GAPS

Enhance provider and patient satisfaction

ENHANCE PROVIDER AND PATIENT SATISFACTION

Features

Reduce follow-up time

REDUCE FOLLOW-UP TIME

By scheduling procedures proactively before visits, patient follow up activities are reduced and results can be discussed with patients at the point of care

Automatic documentation in the EMR

AUTOMATIC DOCUMENTATION IN THE EMR 

After checking against protocols, a note will appear in the EMR advising of any tests or procedures needed prior to each visit

Pre-visit lab orders identified

PRE-VISIT LAB ORDERS IDENTIFIED

Reduce care gaps and ensure patients are prepared for upcoming appointments

Visit planning blogs