Charlie's Visit Planning...

The problem

Ordering pre-visit labs and other procedures ahead of patient visits can be highly beneficial for health systems, providers and patients. However, the process of identifying appropriate tests, scheduling them and following up with patients can be cumbersome. Often, these processes are overlooked or not fully executed, which can lead to inconsistencies across a health system and gaps in care for patients. Negative results may include:

• Lost physician time from identifying diagnostic and preventative care maintenance procedures
• Lost nursing time due to manual review of patient charts prior to visits
• Missed opportunities to identify critical information relevant for an upcoming appointment
• Inconsistent application of a standard set of protocols across providers
• Decreased reimbursements for lack of complying with payer and quality requirements